Professional Resume¶
Deputy IT Manager | System Architect | Platform Engineer¶
👨💼 Executive Profile¶
Results-driven IT leader with 7+ years of experience in infrastructure management, cloud architecture, and platform engineering. Currently serving as Deputy IT Manager at Eclectics International, leading cross-functional teams across multiple African regions. Proven expertise in designing scalable, secure, and observable systems with a focus on good automation practices.
🧾 Professional Experience¶
Deputy IT Manager¶
Eclectics International | Nairobi, Kenya | April 2021 – Present
Leadership & Strategy:
- Lead a cross-functional team of DevOps and Systems Engineers across multiple regions
- Manage infrastructure budgeting and cost optimization through strategic resource planning
- Develop and execute long-term technology roadmaps aligned with organizational objectives
- Establish performance metrics and service level agreements for infrastructure reliability
Cloud & Infrastructure:
- Architected and deployed hybrid cloud strategies across multiple cloud providers
- Implemented container orchestration platforms with auto-scaling capabilities
- Designed comprehensive disaster recovery and business continuity strategies
Security & Compliance:
- Established integrated security practices within development pipelines
- Implemented enterprise security monitoring and threat detection systems
- Achieved international security standards certification for infrastructure practices
- Conducted comprehensive security assessments and vulnerability management programs
Senior Systems Administrator¶
Eclectics International | Nairobi, Kenya | January 2019 – March 2021
Systems Management:
- Managed enterprise server infrastructure including Windows and Linux environments
- Implemented centralized logging and monitoring solutions for comprehensive system visibility
- Optimized application and database performance through systematic tuning and configuration
- Maintained high system uptime and reliability through proactive monitoring and maintenance
- Developed comprehensive monitoring solutions providing real-time system health visibility
Security & Compliance:
- Conducted PCI DSS compliance auditing and implemented required security controls
- Managed enterprise firewall configurations and network security policies
- Performed CIS security hardening across server infrastructure
- Configured and maintained Cisco network switching infrastructure
- Implemented security frameworks and maintained compliance documentation
Client Support & Operations:
- Provided advanced technical support for client infrastructure and applications
- Collaborated with development teams on system requirements and performance optimization
- Documented operational procedures and maintained system documentation
- Participated in on-call rotation for critical system support and incident response
Systems Administrator¶
Eclectics International | Nairobi, Kenya | October 2017 – December 2018
Systems Management:
- Managed daily operations for enterprise server infrastructure across multiple environments
- Maintained system uptime and reliability through proactive monitoring and maintenance
- Supported both Windows and Linux server environments
- Performed routine system administration tasks and health checks
Security & Compliance:
- Assisted with PCI DSS compliance efforts and security control implementation
- Supported firewall management and basic network security configurations
- Helped maintain Cisco network infrastructure and switching configurations
- Participated in security hardening activities under senior guidance
Client Support & Operations:
- Collaborated with team members on incident resolution and problem management
- Assisted in maintaining system documentation and operational runbooks
- Supported client infrastructure needs and service delivery requirements
🎓 Education¶
BSc. in Information Technology¶
Technical University of Mombasa | Mombasa, Kenya | 2012 - 2016
🏅 Certifications & Training¶
Issuer: AWS¶
AWS Certified Solutions Architect – Associate¶
Issuer: Linkerd¶
Service Mesh 101 by Buoyant, creators of Linkerd¶
Issuer: The Linux Foundation¶
LFEL1004: Authentication & Authorization for Web/API¶
LFEL1006: Securing Projects with OpenSSF Scorecard¶
LFS148: Getting Started with OpenTelemetry¶
LFS111: Open Source and the 5G Transition¶
LFS142: Introduction to Backstage - Developer Portals Made Easy¶
LFS146: Introduction to Cilium¶
LFS180: Introduction to DevSecOps for Managers¶
LFC114: Remote Work at Scale¶
LFEL1007: Automating Supply Chain Security - SBOMs and Signatures¶
LFEL1014: Scaling Cloud Native Applications with KEDA¶
Issuer: LFS144: Introduction to Istio¶
LFS151: Introduction to Cloud Infrastructure Technologies¶
LFS167: Introduction to Jenkins¶
SKF100: Understanding the OWASP® Top 10 Security Threats¶
LFS157: Introduction to Serverless on Kubernetes¶
LFS158: Introduction to Kubernetes¶
LFC102: Inclusive Open Source Community Orientation¶
LFS162: Introduction to DevOps and Site Reliability Engineering¶
LFS183: Introduction to Zero Trust¶
LFS169: Introduction to GitOps¶
Issuer: Google¶
System Administration and IT Infrastructure Services¶
Issuer: University of Colorado¶
Enterprise System Management and Security¶
💻 Technical Skills¶
Cloud & Infrastructure¶
- Multi-cloud architecture and hybrid cloud implementation
- Cloud migration strategies and workload optimization
- Container orchestration and management platforms
- Infrastructure automation and configuration management
Security & Compliance¶
- Security framework implementation and compliance auditing
- Vulnerability management and system hardening practices
- Firewall administration and network security policies
- Identity and access management systems
Systems Administration¶
- Enterprise server infrastructure management
- High availability architectures and performance tuning
- Backup strategies and disaster recovery planning
- Cross-platform system administration (Windows/Linux)
Automation & DevOps¶
- Infrastructure as code and configuration management
- Continuous integration and deployment pipelines
- Process automation and scripting development
- Monitoring systems and observability platforms
Networking & Storage¶
- Network infrastructure management and configuration
- Storage systems and data protection strategies
- Load balancing and traffic management
- DNS management and network services
🌐 Languages¶
English (Professional Proficiency - Fluent)¶
Swahili (Native Proficiency)¶
📊 Key Achievements & Impact¶
Infrastructure & Cost Optimization¶
- Drove significant cloud cost reduction through strategic resource optimization and reserved capacity planning
- Enhanced overall system performance through comprehensive infrastructure optimization initiatives
- Automated majority of routine administrative work, reallocating substantial time to strategic initiatives
Security & Compliance¶
- Successfully achieved international security certification for organizational infrastructure
- Dramatically reduced security vulnerabilities through automated scanning and remediation programs
- Implemented zero-trust security architecture protecting enterprise-scale endpoint infrastructure
Team Leadership & Development¶
- Mentored multiple junior engineers to senior positions through structured development programs
- Reduced incident response times substantially through improved monitoring and process optimization
Innovation & Technology Adoption¶
- Implemented advanced observability practices, dramatically reducing mean time to resolution
- Pioneered platform engineering approach supporting large community of internal developers
🎯 Career Objectives¶
- Advance to senior technology leadership roles in infrastructure and platform engineering
- Lead digital transformation and cloud adoption initiatives across growing markets
- Develop specialized expertise in emerging infrastructure technologies and architectures
- Contribute to technology communities and open-source ecosystems
- Drive operational excellence through automation and modern engineering practices
Here’s my full resume in PDF format: